Terms Of Service

Shipping Policy

By using our services, you acknowledge and agree to ship your items to CBoardRepair at your own expense and risk. CBoardRepair is not liable for any issues that occur during shipping, including but not limited to loss, theft, damage, or delays. When your item is ready, we will return it via the shipping service you select during checkout. Please note that original shipping costs are non-refundable. For returned items, CBoardRepair provides insurance coverage up to $100. Should you require additional insurance, please submit a written request.

Turnaround Time

Our standard procedure at CBoardRepair is to complete repairs and dispatch your item within 24 hours of its receipt. However, please be aware that delays can sometimes occur due to various factors:

Unforeseen Complications in Repair: In some cases, we encounter circuit board corrosion or other unusual conditions, which may extend the repair time beyond the standard 24 hours. These situations require extra care and attention to ensure the highest quality of repair.

Payment and Order Details: Delays may also arise from issues related to payment processing or incomplete order details. To facilitate a smooth process, it's essential to provide all necessary information (such as the order number and your contact details) promptly and accurately.

We strive to minimize any delays and appreciate your understanding that some factors, like circuit board corrosion, are beyond our immediate control. Our commitment is to ensure that your repair is done correctly and efficiently, even if it takes a little longer.

International Services

For international orders, customers are responsible for all shipping costs and applicable import/export taxes. In case of post-repair issues, customers must cover all related shipping costs for re-service.

Repair Services

CBoardRepair employs certified technicians to handle your automotive electronics and home appliance repairs. While we adhere to high standards, human errors can occur. In such cases, our liability is limited to the total service cost paid by you, and no legal claims beyond this amount will be entertained. We also disclaim responsibility for any missing components of the item sent for repair. It is the customer’s responsibility to ensure the item needs servicing before sending it.

Liability and Safety

Customers must adhere to standard safety procedures and precautions during installations and repairs. CBoardRepair is not liable for damages or safety issues arising from improper service, installations, or handling of automotive and appliance electronics. We also do not cover costs related to third-party services, installations, or diagnostics.

Communication

At CBoardRepair, we handle all forms of communication with utmost professionalism and confidentiality. This includes, but is not limited to, phone calls, emails, and physical correspondence. Please note the following:

Ownership and Use: All communications become the property of CBoardRepair. The primary use of this information is to facilitate and streamline the repair process, ensuring efficient and effective service.

Use of Physical Items: Any physical items sent to CBoardRepair, including circuit boards and other components, may be used for developing new services or enhancing existing ones. We reserve the right to take photographs and log these items for our records, research, and development purposes.

We assure our customers that these practices are aimed at continually improving our services and offerings. The insights gained from your items are invaluable in helping us innovate and provide top-tier repair solutions

Privacy and Data Usage

CBoardRepair values your privacy and handles your personal information with care. We collect necessary information (name, address, contact details) for order processing and may use cookies and web beacons on our website for analytical purposes. Your personal data may be shared with third-party service providers for order fulfillment, marketing, and customer service enhancements. We do not sell or trade your personal information.

Appliance Repair Specifics

At CBoardRepair, we place a high emphasis on the correct installation of appliances following repairs. Please observe the following guidelines and warnings:

Recommendation for Proper Installation: We strongly recommend that all appliance installations and repairs be conducted in accordance with the manufacturer’s guidelines. Customers are advised to verify that everything is correctly installed and functioning as intended.

Liability for Improper Installation: CBoardRepair is not responsible for any damages, injuries, or accidents resulting from improper installation or handling of repaired appliances.

Risk of Serious Injury or Death: Improper installation of appliances can pose significant risks, including serious injury or even death. It is crucial to understand these risks and take all necessary precautions during installation.

We urge our customers to either seek professional assistance or thoroughly familiarize themselves with the installation processes to ensure safety and proper functioning of their appliances.

Electronics Repair Specifics

For repairs involving electronics like instrument clusters, fuse boxes, Body Control Modules (BCMs), ABS modules, and similar items, CBoardRepair provides the following guidelines:

Importance of Proper Installation: It is imperative that all electronic components repaired by CBoardRepair are re-installed correctly. We strongly recommend following the manufacturer’s installation guidelines or consulting a professional for reinstallation.

Liability Disclaimer for Installation Issues: CBoardRepair will not be held responsible for any damages, malfunctions, or safety issues that arise from improper installation of these electronic components.

Potential Risks of Incorrect Installation: Incorrect installation of electronic components can lead to significant risks, including malfunctioning of the vehicle or appliance, which could result in accidents, damage, or severe injuries.

Professional Installation Recommended: Due to the complexity and potential risks involved, we highly recommend professional installation of these components to ensure they function correctly and safely.